Elara One is your shop, CRM, automation and inbox in one platform. Every order, enquiry and message lands on the same customer record.
or try the demo storeTwo ways in
Choose Leads or Commerce. Commerce includes everything in Leads, so adding a shop later moves nothing.
For shops and makers selling from their own website.
From£59 a month, excl. VAT
For service businesses that win work through enquiries.
From£39 a month, excl. VAT
The platform
Seven parts are live today and three more are on the way. They share the same contacts, staff and API, so there is nothing to glue together.
One customer, one record
Ada asked for a quote on Monday and bought a lamp on Wednesday. In most setups that is two systems and two Adas. In Elara One it is one timeline your whole team can read.
Mon 09:41Forms
Ada asks for a quote
The trade form on your site checks for spam and opens a lead.
Mon 09:41CRM
Routed to Grace
Your “Trade enquiries” rule picks the owner in the same second.
Mon 09:47Inbox
Grace replies by SMS
The conversation is on Ada’s record, not on someone’s phone.
Wed 14:32Commerce
Ada orders #1048
£157.00 through Stripe. She moves from lead to customer on her own.
TodayAutomation
A task for the follow-up
A flow books Grace a call about a trade account.
Commerce
Catalogue, basket and checkout through one API, with the order landing straight on the customer’s record.
Explore CommerceNo fees on your sales. Payments go straight to your own Stripe or PayPal account. We take nothing from them.
Forms and CRM
Forms that keep spam out, a CRM that knows who owns each lead, and a clock that shows how long they have been waiting.
Explore lead captureUp to 10 email notifications per form. Each with its own recipients, subject and fields. Submissions caught as spam send nothing at all.
Automation and inbox
Flows send the email, the SMS and the task for you. Replies come back to one inbox, next to the customer’s whole history.
Explore automation17 triggers. 12 actions. From “form submitted” to “order delivered”. A flow never triggers itself, and chains stop three deep.
Headless
Build your shop on the same REST API our starter storefronts use. Catalogue, cart, checkout, forms and chat, with a CRM behind every call.
const api = 'https://api.elaraone.app/api/v1'
const headers = {
'X-Tenant-Key': process.env.ELARAONE_TENANT_KEY!,
'X-Tenant-Secret': process.env.ELARAONE_TENANT_SECRET!,
}
const res = await fetch(
`${api}/products?include=variants.prices`,
{ headers },
)
const { data } = await res.json()
data[0].name // 'Oak desk lamp'
data[0].variants[0].price.amount // 8900 (pence)
MIT-licensed starter storefronts, public at launch
By the numbers
No borrowed logos or invented totals. Just how the product works, on every plan, from the first day.
Security
The safe choice is the default on every plan, so there is nothing to switch on before you trust it with customers.
How we protect your dataYour customers never share a table, a search index or a cache with anyone else’s.
Card numbers go straight to them and never touch Elara One.
Required on every account, with passkeys and new-device alerts.
Open and click tracking is off until you confirm a lawful basis.
Changelog
What went out lately, newest first.
Every automated and marketing email from your store now carries a one-click unsubscribe and a visible unsubscribe link. Open and click tracking stays off until you switch it on.
EmailSecurity
Your store’s public key now works only from websites you register, and calls from your servers must carry the store’s secret. A copied key is no use to anyone else.
APISecurity
On plans that include it, your store can have a linked staging copy for trying out changes, with test payments and its own database.
AdminAPI
Each form can now send up to ten email notifications when someone fills it in, each with its own recipients, wording and fields.
FormsCRM
Bring a few products and a lead form. We will walk you through selling, follow-up and replies in one admin.